Shipping & Returns
SHIPPING WITHIN NEW ZEALAND
All deliveries within New Zealand are sent signature required overnight courier through Courier Post and cost $10.00.
INTERNATIONAL
All international deliveries are sent signature required via Fedex.
DISPATCHING TO YOU
All orders will be processed and ready to be sent as per available of product and/or manufacturing once the order is placed. We will contact you as your art piece is shipped.
| North Island - Courier | 2-3 days | $10.00 |
| South Island - Courier | 4-6 days | $10.00 |
| Pick Up (Auckland) | 2-3 days | Free |
PLEASE NOTE*
All shipments are sent via traceable method with signature required upon delivery. If for any reason you wish to have signature required removed from your order, please note this in the shipping instructions of your order. By requesting this service be removed, you are acknowledging that Bloom and Vivid is not accountable for any lost or stolen orders and that your order will not be covered by insurance.
When receiving a consignment that maybe torn open, or badly crushed please be sure to note this when signing for the goods for your own protection and coverage.
Signing for a parcel without any notifications effectively confirms it has been received by the consumer in good condition.
Returns
Should you need to return your purchase, you have 28 days from receiving your order to arrange your exchange or return. We prefer that items are returned to us via our chosen service so that they are protected and insured. You can return using any secure means, but we may not accept liability. Please email info@bloomandvivid.com for further information and to receive your return waybill number.